Best Western Laramie Inn & Suites

I have no complaints about this hotel. Hotel is near the freeway (easy on/off). The staff was very nice and our room was clean. The breakfast was simple but tasted good and replenished regularly. The breakfast attendant was friendly and kept everything clean. I especially like that the T.V. in the breakfast area wasn't playing news (played the weather channel) and was muted. Our family could actually talk to each other!

We were upgraded to a King Suite that was wonderful. Very pleasant staff. We came in late and were greeted by a very pleasant clerk who even at the late hour was very helpful and friendly. Breakfast was very good! If in the area again, we will definitely stay here.

Very clean, updated,comfortable bed. Our room was roomy (king suite),affordable rates, pet friendly. Good breakfast choices, open at 6am. We were passing through with a one night stay expected. Our furbaby got sick and we had to take her to the vet the next morning. She had to be cared for overnight and the wonderful owners accommodated us with sympathy for our situation. Then she needed to be cared for over the weekend and they accommodated us again. Unfortunately, she passed the next day and they allowed us to cancel one of the remaining weekend nights. We highly recommend this facility. It’s right off of the freeway but close to town.

This was a nice clean three-story hotel. We requested a quiet room and our room was very quiet. Even though it was on the first floor it was located in back and looked out on an open field so it didn't face the parking lot or street. We brought our dog with us to hike. The staff was nice and helpful. We had always passed Laramie on the way to Yellowstone, the Tetons, or Glacier so thought we'd check out the Medicine Bow Mountains and the Snowy Range Scenic Byway. It was beautiful.

I made a reservation for two rooms in March for August checking in the 3rd and put the 4th. I also then cancelled both reservations back in March as well because we found out we couldn't go. I have a ticket number stating this that I cancelled and I told them this. I got charged in August for one of the rooms and have requested 4 times to refund my money!!!!! Which they have not done!!! They claim the cancellation was too far back to look into it so therefore have decided not to refund me.!!! To me this is very shady business!!! The reservation and cancellation were done through the BW 800#. So no third party involved. I can not afford to pay for a room I did not stay in!!! I warned you I would give a bad review. I refuse to stay at any of your properties if I can help it. This would have been the first time in many years. You have just given yourself a bad name in my book. I have no information about the shape this motel is in this is a review mainly of the best western 800#. This was just the place we wanted to stay.