Best Western Houston Bush IAH Intercontinental Airport Inn

First let me say, the staff are incredible, kind, thorough and accomodating. The building is not. The lobby smells like febreeze has exploded in there. The rooms smell VERY musty. Old, tired. New LVP slapped on top of existing issues. If you have any allergies, DO NOT stay here. Extremely disappointing as part of Best Western brand who are usually reliably known for quailty at a reasonable price.

The hotel was really nice. The lady that checked us in was nice. The rooms were what you except at a best western. Clean and spacious. The restroom was a little small but manageable. The parking was good when we can in. We also came back late 1am and there was still parking. Security in the parking lot was made clear. Felt safe walking from the back of the parking to the entrance. The breakfast okay a little cold but there was a microwave you could use to warm up the food, I think the food holder thing wasn’t or not working. Overall I would definitely stay here again,

We were disappointed with this hotel. They offer a shuttle service that did not deliver, after waiting 50 minutes for the shuttle after landing at the airport we ended up taking a taxi. $25 plus tip. Room was clean but very strong smell of cleaning agent. Comfortable bed.

We approached apprehensively; in this very tight space there were three low to midrange hotels and a Waffle House. We were created warmly, checked in quickly, and off to our room. AC was icy, room clean and mostly comfortable. Mattress a little firm but I sleep on a soft bed normally. It’s an updated property with sink outside of bathroom which is fine with me—not a fan of steamy bathrooms while getting ready. For a hotel sandwiched between an interstate and airport it’s extremely quiet. Rested well and would go back.

I needed a room close to IAH as I was arriving after midnight. They had a 24 H.R. shuttle. Checkin was efficient. Room was clean, quiet everything was good. They had a reasonable breakfast. I would definitely stay here again if I require a room by the airport.