Howard Johnson by Wyndham Pigeon Forge

Do not stay here! The experience was awful from the start when checking in the staff were very unfriendly. I was looking at other hotel from the parking lot before I even went to see the room. Went to see the room and there was garbage all over and trim falling off the walls. I went to check out 20 minutes later and staff were very rude and still got charged for the first night.

Horrible! The worst hotel I have ever stayed in. Staff was not friendly. Rooms were disgusting. The door didn't even have a lock on the door. The bed was so lumpy needed to be changed out. You had to get your own clean towels and toilet paper. Cancel your booking and go some where else.

This was the worse experience ever. This hotel room is full of roaches and dirty. Then roaches 🪳 will climb over you during night time. Worst experience ever. It was actually a nightmare for me and my kids. Worst customer service ever. The rooms are so dirty and smells disgusting. When I when you front desk to help my get another room thinking it was only my room. The front desk lady was very disrespectful and rude. Very racially regarding my ethnicity. Stating that what I paid is what i get that my island was full of garbage any ways so I should ok to be with the bugs. For me was very offensive regarding my personal opinion. Will never use this hotel again. I feel very bad about the situation I just when true. Also the pool is dirty and the state the offer breakfast. No that’s not true. I would not eat front that place 🤮. Town health department was contact regarding this place. Hope they take action.

The room was nasty had roaches all in the room the beds had sheets only on them no blankets. We told the hotel we wanted to cancel our reservation and they said they would give us a refund but now they are ignoring booking.com and will not refund our money. Would not recommend staying here.

Horrible! They no longer supply wash cloths or blankets to guests. They don't have enough towels to offer for more than 2 guests per room. The pillows provided were small like throw pillows. Thermostat was broken couldn't turn heat up or down to get comfortable. Blood splatter on bathroom door. Looked like bleach running down wall behind beds.