Home Inn and Suites

Worst hotel I’ve ever experienced. Today I went to get a room, I was previously told by another Home Inn suites that if I found a better price online they would match it. The front desk mf. SAM is his name, not only didn’t honor that but he also got an attitude about it. this was SAM second time giving me a card to an Occupied or Dirty room. When I told SAM that the room was either dirty or occupied he said “ let me go check” like I was lien or something. He comes back and says he has no more smoking rooms and that he can give me a regular room . I asked SAM so when do you think you’ll have more and he caught an attitude. I said forget it just give me the regular room and he said if you don’t want the F’n room you can get the money back I can refund the money. I asked who the F was he talking to because all I asked was a simple question. I asked SAM how don’t you know that the room was occupied or dirty and he said I don’t know that’s not my F’n job to know if it’s dirty. AND I WENT OFF ON HIM. Customer service a 0. I’ve been to this hotel over 20 plus times. This was his 2nd time giving me a room like that. He said I’m not welcomed at the hotel no more and I’m banned cause of my “attitude “

This is a below budget ran Hotel. Every consumable is of the cheapest level possible. I ended up buying my own supplies at walmart—- very disappointing. The shower curtain would barely stay up, the tub had nothing but a slick bottom. The safety handrail was falling off the wall. We stayed two nights…. No one cleaned the room or refreshed the trash and the towels. Beds were never changed. The room card kept loosing its “ magnetics” and would lock us out of our room. The attendant claimed we were not protecting the card…… i kept it in my hard wallet that is shielded with my credit cards. The morning breakfast was anemic at best. No eggs, no bacon, no sausage. ( i even called ahead to ask about breakfast- it was nothing as they described ). The room had a hot plate top, microwave, and refrigerator—- no utensils, forks, plates. The place was clean, but at night people ran down hallways and laughed loudly, we were right next to main desk, management never asked the crowd to quiet down. This was 1:30 am.

We've stayed at this location twice and already have our next visit booked as well. As a single mom, we like to bring some food with us to help cut down on costs and there's a spacious kitchenette to store our food in. Very clean refrigerator and cooking area. Comfortable beds and sitting areas. The staff are also very friendly and helpful. That's a lot to pack in for such a bargain of a price!!!

This hotel is an inadequate try at renovation. The lobby is very nice. Although some of the areas are not as clean. We booked our stay a year prior to visit all of the land marks. This portion of our stay was wonderful. After a few days I asked the front desk clerk about the $ 100 charge to those who do not declare a hidden dog or pet. I then asked if they would issue me a refund due to the surprising amount of ROACHES that invaded my suite! As you may have guessed, the answer was "NO WE ARE NOT RESPONSIBLE FOR SEASONAL PEST CONTROL." Book at your own risk but be ready to dry clean your wardrobe after the visit!

Whole room was dirty, had to switch to different room. The "gym" only has 3 things in it, and only one of the three work. Then I went to ask person at front desk about it and they told me "they never worked, nobody uses the gym. Microwave inside use to be white its now brown. Also the whole hallway smells like weed.