Hampton Inn & Suites Chattanooga Downtown

This hotel is located very well, close to everything. The staff were friendly. Breakfast was pretty good and there was ample seating. There is an indoor+outdoor pool which is pretty unique. Overall, this was a good value. This is not the hotel’s fault, but the traffic noise is almost unbearable. We were on the 3rd floor and stayed awake much of the night from so many loud cars / motorcycles and emergency vehicles. This is definitely a consideration if you have sensitive sleepers in your group.

My husband and I stayed here overnight on a road trip, and our stay was very pleasant. The room was clean and comfortable, the location was easily accessible, and the desk agent, Rico, was everything wonderful. With us and with every guest I saw him interact with, Rico was cheerful, helpful, and efficient. We would definitely recommend this hotel.

Great hotel with a wonderful young man in charge of overnight. As an early riser - up by 4:30 - it's nice to have a good place to be, quiet, where I can pray, read and study while my wife sleeps. This particular morning Cody was making his appointed rounds in the lobby/breakfast area but he was singing! Not loud, not obnoxious, just singing quietly as he worked. It was beautiful praise and worship. You wouldn't know it if you weren't a believer, but as a believer it was clear what was happening. I ask him about the song and we talked for a couple of minutes and he was back to caring for the other guest and the property. It was the highlight of our trip. I hope you get the opportunity to stay at this property on his watch, it is worth planning around as Cody is a delightful young man caring for his children, his work environment and doing the next right thing, doing it all one day a time.

I was very disappointed with this stay. The room was not clean and was dark/outdated, the toilet did not work properly, the upholstered furniture was stained, and the parking was awful- difficult to maneuver and not enough spaces. Will not be staying here again. The only positive was the courteous front desk person and I didn’t catch her name because of no name tag.

Never looks at our profile! Gold status means nothing! Bed sounded like it was on a tin can! So loud could not sleep. Clearly saw couple checkout at 1pm. We needed late checkout due to 8u football game. First told day of only. Later asked at 9pm. Cody said all late checkouts were taken! We called HH they called Cody and he said he never told us that. It was first come day of! He lied! So we asked what time on day of HH said she had no idea. My husband said 6am? She said I can’t tell you a time! Great help for 15 years of gold member! New Marriott clients!!