Springs Towers 405 3 Br Condo

We stayed at spring towers June 25th through July 2nd. We booked room 503 through Vacasa. Upon checking in we discovered our washer didn't work we immediately called them and let them know. We were told they repair man would be out that day. After smelling a foul stench we realized that there was a dirty diaper in the bathroom trash can amongst other garbage. The repairman didn't show up I called Vacasa several times also to let them know they only provided six towels for a room that holds up to eight or nine guests. They did send over other towels. But we had to keep putting off leaving the condo to wait for someone to show up keep checking our phones to wait for a phone call. No one ever called no one showed up until our fourth day. The repairman said the washer is old and the parts won't be in because they're on back order. I waited for them to call me back with a resolution. We specifically booked this condo for the washer and dryer because we had so many staying. We did not anticipate sitting in a laundromat on vacation. All of the appliances in this condo are extremely old and outdated when using the dishwasher the garbage disposal backed up into the sink. The stove took forever to even boil water. I called back several times throughout my vacation I was told that a general manager would call me back. We had to spend a lot of time at the laundromat as well as washing their towels. We checked out on July 2nd. I called today because I tried to give them time to call me back. I was told they would give me $156 credit. That is totally unacceptable, Vacasa has horrible customer service. The fact that I spent so much time calling them hoping they would call me back checking my phone when we were supposed to be at the beach and in the pool is ridiculous. Even postponing dinners and events to wait for a repairman. We spent a good bit of money on the condo because we like Spring Towers. We expected our stay to be relaxing. We've been staying in Myrtle Beach for years and have never had an issue. I will never book through vacasa again, they are very rude and could care less about their customers. We understand things happen, this problem could have been solved with good customer service within the first two days of our stay. I have waited so long to put a review out in hopes they would get it together. I wanted to avoid a negative review. The responsibility falls on Vacasa and the owner of the condo, not Spring Towers. We liked Spring towers, this particular rental company and owner were awful. I recommend not using Vacasa or this condo.

AWESOME building, amenities, clean and the unit was spacious and beautiful. We LOVED it! Unit #503 is SPECTACULAR! Will be going back! So close to everything, walking distance to grocery store, restaurants and this area is fabulous.

If you read my message Dont rent à condo At this place. Condo 606 Scarabe, humidité, Insalubrité, tout est sale.its a Garbage towel No service No clean product Carpette durty Climatisation break Its a realy derty place. Sorti for my language

This unit did not meet any of my expectations. The stove had missing parts. The dryer didnt heat. The washer leaked. Some of the mattresses were worn out and had to be replaced. The owner does not appear to keep up the property very well.The beach access could use a ramp. The parking was across the street. It was convenient to the IGA grocery store.

Horrible place. Avoid at all costs. Dirty, just dirty. Recommend staying elsewhere. I will not stay here next summer. The property although in a good location is a dump. Vacation was not a pleasant one.