Holiday Inn Express Charlotte West Gastonia an IHG Hotel.

Overall rooms were nice. However, lobby was not finished. Cement, tiles, mud , and other construction tools were left out in the middle of the lobby. Breakfast the next morning was nothing like most Holiday inn. Barely anything was provided just milk, cereal, and the bare minimum. Continental breakfast basically. It was definitely a huge disappointment. Will never book there again Hampton Inns moving forward.

The front desk staff was wonderful Demise, Tecyana and Labrie. Rooms were very clean. The heated pool was also great. The breakfast GREAT!!! I love the upgrades they have done to the property. Can't wait until I return to see the new look to the lobby.

The place was under renovations and the bathtub had some yellow gunk whether it was glue or other stuff they didn’t bother cleaning the tub. The breakfast was so so. Not very good quality food.They did have a parking lot which was great. I would look elsewhere next time for a better hotel stay.

This hotel is under a major renovation. It's a disaster and shouldn't even be open. Construction work continued past 6pm. The baseboards are ripped up, there is paint splattered everywhere, most of the lobby is covered in sheets of plastic, dresser drawers are broken, walls are paper thin. There is only one elevator for the entire building. Not a good sign when there is a notice at the front desk that you can't stay there if your home address is within 45 miles. Definitively not a family-friendly location. I checked out and found a better place to stay.

This place is undergoing major renovations. It’s currently a disaster area. It smells of heavy perfumes in the lobby to mask construction smells. All halls are filthy with construction debris. The room reaked of fresh paint fumes. We had to sleep with the window open all night! The tub needed replacing or a very good cleaning.