Comfort Inn & Suites I 25 near Spaceport America

Nice hotel. Room was clean except the toilet. There was poop stuck to the inside of the toilet bowl and it was obvious. I don't know why the cleaning crew missed that and it grossed me out everytime I went in the bathroom. Also, there is no lid on the toilet and the attached hairdryer was right next to the toilet. The cord had to stretch over the toilet. I was afraid that the hairdryer was going to fall into the toilet while in use.

We love Choice Hotels. We are frequent Choice customers, so used some Choice Rewards for a free room. And I’m sure this one could live up to Choice standards if they weren’t short staffed, as the sign out front warned. It is in a central location to explore T or C. Parking is convenient. The bed was very comfortable. But the people above us kept us from a good nights sleep with loud talking, tv and stomping around. The phone didn’t work so we both took turns getting dressed to complain two separate times at the front desk. The staff said we could move (we’d been there for hours, were settled in, in bed). The noise quieted down on the 2nd request. And otherwise, it is in a quiet area with no road noise. Our sink had not much more than a dribble of water, although the shower was good. The extra pillow and blanket were wadded up in a pile on the floor of the closet. The hotel was full of Christmas decor in front, in the lobby, & in the breakfast area. It was very festive, but it is one month past the holiday. We know the breakfasts at Choice are mostly the same standard fair. They are usually attended to, replenished, tables cleaned, etc. This breakfast area did not have any hot water or coffee because ‘the heating element broke’. We were told to use the microwave 10-20 seconds at a time to heat up water. It was very old, the controls just went around, & it wouldn’t shut off. The trash was overflowing, tables weren’t wiped off when someone left, there was trash left on counters. The orange juice machine had dripped so much into the tray underneath, it was about to overflow. Another traveler told us the hot tub didn’t work. We asked for a receipt when we left, but were told we had to look on the website since we used reward points. It just seemed like no one cared. This is not the high standard of a Choice Hotel. I hope they can find employees to improve service.

This was a very nice Comfort Inn. It is easy on/off to I-25, very convenient location. I choose this location on the way to AZ because there was a gas station, a restaurant and a McDonalds on the same corner and a very nice Wal-Mart about a block away. When I travel, I like to find the convenient places to stay where everything I need when I travel is right by one another. The staff was very nice. I would stay there again.

The room was very dirty, the carpet needs to be cleaned. The phones are not working; this can be a hazard for guests who might have an emergency and need to use the telephone, the curtains are ripped and need to be replaced, the refrigerator is full of snow and my fruit freeze. The hotel is advertising free “ hot breakfast” they didn’t even had coffee, their toaster didn’t work, they didn’t have cream cheese for the beagles, they didn’t have regular yogurt; only light, they didn’t have regular coffee creamer; only vanilla flavored. The breakfast was cold eggs and bread or beagles. We stayed at this hotel before and it was okay. Now we paid $135.00 for a terrible room. We will never stay there again, even if there’s no other option.

Truth or Consequences is a mixture of great hot springs and rundown desert buildings and streets under construction. If the city returned to its original name of Hot Springs and built a reputation around this truly unique and wonmderful attribute, I think things might turn around. The hotel is on the north edge of town in a quiet spot with ample parking. The staff was efficient and quick. Parking was ample and free. The hotel website alleges it is near Spaceport, USA however closer examination revealed it is an hour or so away, about twenty-five miles. The hotel has all the basics but is showing its wear. The lobby was functional for checking in but not much else. The carpets appeared worn out, bathrooms were clean, but toilet had no cover on it. We slept well though we were worried since a man had pulled out a grill and was barbequing outside in the parking lot near the rooms. It was strange but rally did not affect our sleep other than thinking about it.