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Quality Suites Lansing

901 Delta Commerce Dr Lansing, MI 48917

9.0

Excellent

430 reviews
pet fee
$40 pet fee
pet allowance
2 pets per reservation
pet size
pets up to no limit welcomed

Quality Suites Lansing is happy to welcome your pets with open arms. You may bring up to 2 pets of any size during your stay. A pet fee of $40 per pet, per stay is collected by the property upon arrival and provides for additional cleaning and amenities. Cats are welcomed, and there are convenient pet relief areas nearby. Enjoy peace of mind knowing your pets are welcomed and cared for at Quality Suites Lansing.

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Hotel Amenities

Pet friendly
Free Wifi
Family rooms
Free car parking
Non smoking rooms
Fitness Center

Choose your room

Pet Policies

Yes, Quality Suites Lansing is very pet friendly.
Quality Suites Lansing welcomes 2 pets per reservations
Quality Suites Lansing welcomes pets of any size. There are no breed restrictions.
Quality Suites Lansing does allow cats.

Pet Fees

Quality Suites Lansing has a $40 per pet, per stay pet fee.

Pet Amenities

Yes, Quality Suites Lansing provides pet beds, bowls, or treats, subject to availability.
Yes, Quality Suites Lansing has a nearby pet relief area within walking distance.

Where You'll Be

901 Delta Commerce Dr Lansing, MI 48917

Important Information

Optional Extras

Covered self parking fee: USD Free

Pet policy details:

  • Number allowed: 2
  • Weight Limit: no limit
  • Fee: $40 per pet, per stay
  • Payable at property

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Hotel Description

This completely nonsmoking hotel is located in Michigan's capital city, a short drive from the Capital City Airport, and offers a variety of free amenities, including free airport transfers. The Quality Suites Hotel Lansing is an all-suites environmentally-friendly hotel. Guests can enjoy a free hot breakfast, as well as in-room microwaves and refrigerators. The hotel also offers a 24-hour on-site convenience store. A variety of area attractions, including the campus of Michigan State University are located close to the Lansing Quality Suites. Potter Park Zoo, the Lansing Mall shopping center and a variety of restaurants are also nearby.

pet fee
$40 pet fee
pet allowance
2 pets per reservation
pet size
pets up to no limit welcomed


What People Are Saying

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sailboatravler

a month ago

10/10

Beautiful place, well Maintained, friendly staff at a decent price. PROs: the toilet seat riser making it easier for this wheelchair user to transfer chair to toilet. First one I have ever seen in a hotel. 2) wheelchair accessible bath vanity, not one but TWO. I very seldom see this in ANY brand hotel with rooms they call “handicapped accessible”. 3) the huge dedicated breakfast area. I thought it was used as a restaurant at night… darn CONs: the very sharp drawer handles on the dresser. When rolling by one ripped the skin off my arm… NO bandaids available in the hotel!! (See picture) 2) In Thursday and Friday the eggs were so overcooked and salty they were NOT eatable. In Friday I choose waffles instead. Saturday (new cook) they were perfectly cooked 3). The Thursday/Friday staff loading breakfast plates looked and acted like the most miserable person I have ever encountered at a Quality/choice hotel . She lacks customer service skills I understand the new owner removed not only real/hard plates but eliminated biscuits/gravy.. WHY?? Apparently the new owner wanted to lower the hotels standards to those of the cheap hotel brands. You can do better in the kitchen So because of the overcooked eggs and missing/limited breakfast menu I must give the kitchen a 5 score

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analayam

5 months ago

2/10

My experience at this establishment was deeply disappointing. From the general manager to the employees, I encountered behavior that felt unacceptably biased and discriminatory. I expected professionalism and fairness, but what I experienced instead was outright incompetence and disrespect. The lack of cleanliness is another major concern. The premises were poorly maintained, and it was alarming to notice bugs in the facility. This is not only unhygienic but also unacceptable for any business that expects customers to return or recommend their services. On top of these issues, the staff seemed ill-trained and unprofessional, making basic tasks unnecessarily difficult. This compounded the already frustrating environment created by the poor attitudes and lack of accountability displayed by those in charge. I would strongly advise others to think twice before visiting this location. My experience suggests a culture of disregard for both customers and basic standards of decency. It’s crucial for management to take responsibility and implement significant changes, both in their staff training and in the upkeep of their establishment. Until then, I cannot recommend this business to anyone who values respect, professionalism, and cleanliness.

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34penniet

6 months ago

2/10

This review is for the Quality Inn on Delta Commerce. I wish I could give this hotel zero stars!! This hotel has gone downhill since our stay last year. According to other reviews this hotel had a change of management and it is not good. We booked a two day stay on Oct 26, 2024. We spent most of our time in the living room area watching TV. When we got ready to go to bed we noticed 4 bugs crawling on the ceiling of the bedroom. I took pictures and my husband immediately went down to the front desk to complain. The attendant offered us another room but when my husband went to check it out it had bugs too. At this point we were done and checked out of the hotel at 1:00 am. The manager offered us a refund for the 2nd night but refused to refund for the first night claiming they couldn't find any bugs. My guess is after we left maybe the bugs went to look for a nice warm body! See the attached pictures.

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C3649CClarryr

9 months ago

2/10

***BUYER BEWARE*** I booked for 8 nights. had a family emergency back home and had to check out after 5 nights. went to front desk and spoke to clerk and she stated no problem on the early check out and I won't be charged the other 3 nights. they charged me the full 8 nights and won't refund the 3 nights I was not there. these people are thiefs! so I'm doing a credit card charge back.

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JamesP952

10 months ago

4/10

Must have changed management or ownership because this hotel’s quality is now lacking. Breakfast was exceptional in to past and is now really lacking. Long term guests smoking pot out front and by the side entrance. Really worn chair cushions in the breakfast area. Grouchy staff. Now using disposable plates and silverware. They used to perform above most 3 star hotels and now they are below a 2 star

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We have researched and hand-selected the best pet-friendly hotels throughout the country. Romingo has partnered with these properties to offer you the lowest rates and a world-class pet-friendly experience. After booking, Romingo coordinates your stay with the property to ensure you and your pets are warmly welcomed. Backed by our Romingo Guarantee, you can rest-assure that traveling is easier and more enjoyable with Romingo!

Before completing your booking, please note the special accommodations request on our checkout page. Our team will then contact the partner property to request a pet fee waiver based on the property’s policies. Service animals are always exempt from fees.
Before completing your booking, please enter '0' pets at checkout, and our team will be sure to inform the property. No pet fees will apply to guests traveling without pets.

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