Pilgrim Inn

This was a rest stop on my way to Northern Maine. Dead tired at 9:00 PM and had to stop for the night. The Quality Inn across the street was full so we ended up here. I walked into the office only to see a note to call the number on the phone. I called and could get a room at $188.00 for the night (I later found out it was $88.00 on line). I was too tired to go on so I agreed. Scanned my CC on the machine. The voice on the phone (foreign) then told me to grab a key card and swipe it. I was given a room number and went to get in. The card didn't work for about 5 minutes. Finally got in only to be hit by the odor of stale smoke. The sign on the front said no smoking room but it must have been at some time. The stand between the beds had a big chip out of it. The curtain was held up with a plastic grocery bag. The TV didn't work at all. We locked the door and put a chair in front of it. There was no chain lock but it did have a dead bolt. We settled down for the night. It started to rain outside and I could hear the dripping of water somewhere in the room. We got up the next morning grabbed a shower with the smallest soap I ever saw and headed out. The office was locked so I could not get a receipt. I called the number and had them send one via email. I do not recommend staying here. I noticed the only other people staying here were probably residents.

Booked rooms here for Parents’ Weekend at our kid’s school. Reservation process required prepayment via PayPal which I did. When our plans changed, I cancelled reservation by phone well within the posted policy and was told that refund would issue. That was the last time I heard from these crooks. No calls or emails answered. I had to contest the charge on PayPal and they never responded there either. More than a month it took to move through that process and get my over $400 refunded.

I don’t agree with the negative revues posted. Our room (101) was large, very clean with all of the usual mod cons - fridge, microwave, TV, hair dryer etc. Bed was king size and very comfortable. No bathtub but shower had reasonable water pressure. Virtual check-in lacked reassurance of a real person behind the counter but it worked OK for me although I could foresee circumstances that might be problematic. Overall good value for the money. Don’t be put off by the naysayers.

Never, never stay here. From check in to run away, this was the worst hotel we have ever stayed in. Check in was a laugh. I had to call the phone number taped over the doorbell and explain why we were there. At 2:50pm, we were told we would receive a call back when the room was ready. It was supposed to be ready at 3:00pm. Of course, we never received a call back but at 3:10 we went back to finally be allowed to enter the office. We were greeted by a voice that asked for id and a credit card and a PIN number from the reservation email which I did not have. Ok, after a few minutes the disembodied voice found our reservation and we were allowed to go to the room. The room was awful. Brown water in the toilet, stained sheets on the bed, wallpaper peeling in the bathroom. Rust stains in shower, dust on the moldings. I could go on forever. Very happy to be out of there!

Absolutely disgusting. From the cobwebs in the corners, to ants in the bathroom, To the cigarette burns and smell on the carpet, this place is a dump. The pool, we’ll forget that, unless you’re a frog and like a swamp. The main office is staffed by a camera and you check yourself in and there is no help. The ice machine was broken. I’ve never been so grossed out to stay somewhere