OYO Hotel DeRidder Hwy 171 North

Horrible! Dirt I mean on doors walls , beds where clean ,1 towel for 2 people Went to get more doors locked , rang bell no one came ! 8:30 in the morning can’t get in office, please pay the extra and go somewhere else Outside was filthy nothing had been cleaned We should have slept in the car

ONLY REASON IT HAS ONE STAR IS BECAUSE I HAD TO SELECT AT LEAST ONE...The front desk employees our dishonest and untrustworthy!!! We recently called and booked two rooms (8/24/23) due to wild fires and mandatory evacuation in our area. When we arrived it was almost completely booked with fellow evacuees so we only had a choice of smoking rooms. None of us smoke but I was not going to be picky but grateful that we had somewhere to go & be safe. We checked in then went to evaluate our rooms 159 & 171 when me and my children were getting out of the vehicle there was some creepy man watching every move we made which made me feel uncomfortable but we proceeded to go evaluate the rooms. Rm 159 was ok so we proceeded to go evaluate room 171 when we opened the door the smell of something rotten was overwhelming and not to mention the bed wasn't even made and sheets were still rolled up sitting on the foot of the bed. We walked out to go inform the front desk of the smell and condition of the room and in doing so I look over at our other room to see that man that was watching us was trying to enter our other room(159) and when he noticed that we seen him he stopped and walked away very fast. So at this point I made the decision that this is not a suitable or safe place for me and my children. I told the kids to get in the car and we promptly went to the front desk to inform them of everything. There was a Dark haired man and woman working that night. They both apologized for everything and then the man went and checked out both rooms before we left. Then they said they will cancel my reservation & I will receive my refund through PayPal, since I had paid for the room online though paypal. They said they couldn't give a receipt or Cash back, so with that being said I took their word. Well days went by and still no refund so I had to start a dispute with PayPal... Now the hotel is continuing to refuse my refund claiming we stayed in the rooms. They know good and well we DID NOT STAY all we did was evaluate each room. We never even removed any of our belongings out of the vehicle. I DO NOT RECOMMEND THIS HOTEL TO ANYONE, NOT ONLY OUR THE EMPLOYEES DISHONEST & UNTRUSTWORTHY BUT ARE WILLING TO TAKE FROM PEOPLE IN A TIME OF NEED. THE ROOMS OUR VERY LOW GRADE AND UNSANITARY.

The room seemed to be clean but when the lights are turned off the roaches came out. I killed at least 5 roaches. The water for the shower took at least 10 min. to get hot. They do not keep the A/C on in the room so it was hot at check in. Will not stay here again.

I stayed here with my nana who came to town. The room smelt horrible, the bathroom wasn’t clean, the room had no towels, there were bugs in our rooms, the locks on the doors weren’t good, there is a drug problem here. Overall do not stay here.

Outside doorknobs didn’t work. Nice. Walls had food stains. Godawful smell of sewer woke us up at 230 am. Smoke alarm wasn’t connected. A towel had blood on it, maybe ? Tv was broken so an old tube tv was on the table, cable not connected. Not for families