Holiday Inn Sioux Falls City Centre an IHG Hotel

We have stayed here before, really liked it but the staff this visit is so rude. And there is now a parking fee not listed on their website. To be fair the lady helping us check in was pleasant but the staff person next to her took over our conversation and was just plain ass rude. She tried finding the parking fees on their website and she couldn’t so she blamed it on the website we booked through. Also, bar drinks were bad. The coupon that says ‘drink if you choice’ has a $5.00 limit- also not listed. This hotel is clearly sub par to what it used to be.

Ok hotel, when I booked this hotel I was told I'd have a ground floor room. They don't even have rooms on the bottom floor. The courtyard was all locked up, so no where to sit outside. Rooms were good. Staff was great accept the check in/ out staff. Close to everything.

This hotel was really nice. It was very clean and comfortable. The staff was very helpful on things to see downtown. The location was also outstanding. There is so much to do near by and it is very convenient. We were very pleased with our stay.

My floor was sticky. My eleven year d son, wife, and I did not want to walk on the carpet. Our socks would kind of stick to the carpet. When I went down to the lib t and politely asked for a couple of sheets I was told it would be a few minutes. About 15 minutes later a security guard gave me 3 pillow cases and said that’s all they had. I was pretty upset at this point and said that was not acceptable. A few minutes later he brought 1 blanket and said here this is bigger. That is BS - I do t need to pay 225 to walk on a sticky carpet and then feel like a jerk because I ask for some sheets to cover the carpet. Thanks for treating g your loyal customers like that …

Great location, but bring your earplugs because they don't do anything about noisy guests in the wee hours. If you are here for weekdays, it will probably be great. During our stay, there were two wedding receptions with some pretty thumping music and shouting that carried on until after midnight, at which point, the inebriated guests returned to their rooms and continued the party. The floor above us was apparently reserved for a clog dancing convention because loud stomping carried on at least until we were finally so exhausted that we fell asleep and probably it continued well beyond that. 🙄 When my son checked out of his room, he complained about the noise and was told that it's been much worse. 😵‍💫 If you like to party all night, this is definitely the place for you. If you are looking for a peaceful night's sleep, you probably need to look somewhere else.