DoubleTree by Hilton Davenport

This is just not a good hotel and not up to the standard I expect from Hilton. Booked in haste and regretting for the stay. Maybe the train and traffic noise should have been anticipated as the hotel is downtown but the hotel is tired with trim hanging off in my room and around the hotel, along with just a not great general feel of the place

Excellent location, wonderful staff, attractive and spacious room.....HOWEVER, it was hotter than hell! The room was at least 80 degrees, and we were told there was nothing they could do. They did lend us a fan, but it was hard to sleep in such heat (in March!) So I cannot recommend it unless you love sleeping in a really hot room.

First time here and I can’t say enough about this hotel and its staff. Very clean and good breakfast buffet not to mention fruit infused water and the chocolate chip cookies. But the over the top comes from staff. My husband and I were a bit afraid because the shower floor was very slippery. We mentioned it to Christina at the desk. She checked and they didn’t have anything so she spoke to the manager and in less than an hour they had ordered one and had door dash deliver it. Christina brought it up and it was great. I have never had that happen before and to act so quickly. Kayla at the bar and breakfast cafe also was so very nice and very attentive. We were here for a billiard tournament in the river center right across the street and next year I will not stay anywhere else. This hotel and their outstanding staff deserve the highest praise. Thank you for making our 5 day stay very comfortable

We have photos of a large (2.5-3 inch) cockroach scurrying through the dining room during breakfast and the front desk attendant (Deven) was rude to me when I reported it to her. Another family posted on their FB page of a similar incident with roaches at another part of the hotel during the same weekend. Clearly, they have an infestation. If roaches are coming out in the daytime, what is that place like when the lights are off?! Additionally, we had stains on our mattress that were hidden by the sheets. My in laws stayed on the floor under us with a broken TV and a leak in their ceiling. They were moved to a different room only to have more problems. We stayed here multiple times last year, and never had issues. At that time, we found the staff to be welcoming and kind and the facility to be well-staffed and clean. However, it’s clear that this location has gone downhill and their staff is not doing their job. We are canceling our reservations for later this month and moving to The Black Hawk (around the corner). We are reconsidering our Hilton reservations in other cities.

Woweeee!!! What a great hotel and outstanding staff! Not only is this hotel, beautifully appointed, with a magnificent lobby and waterfall, but it is in a great location, right on the Mississippi river. We had excellent service, above and beyond, ffom our front desk manager, Sarah. She is a 10!!! We would come back again, just for the outstanding professional and friendly front desk service.