Home2 Suites by Hilton Bettendorf Quad Cities

Every hotel chain has had problems with bed bugs, even the expensive ones. It’s how they respond to guests who’ve been bitten that defines them. In this instance, Hilton failed me. My photo shows some of the over 75 bites I got during my last stay. There’s really no place I could have gotten them but here. I drove from Chicago, so didn’t pick them up flying. When I followed up with the hotel, they assured me there were no bugs in my room, but they had it treated anyway. (Why treat a room that’s not infested?) I asked for a copy of the exterminator’s report and never received it. Next I contacted Hilton Corporate, and they emailed me that Hilton takes no responsibility for bed bugs in their hotels… it’s up to each hotel to settle problems. So I’m out a set of luggage and a week of intense itching, a doctor's visit and meds... plus dry cleaning clothes that can't be washed in hot water. I’ve stayed in this hotel four times while visiting family, and it’s definitely gone downhill. Too bad, because they have a great workout area, the rooms are spacious and the bed is comfortable... but my room was never cleaned during this stay, not even fresh towels. And the free breakfast featured dried out egg sandwiches, stale muffins and no fruit. (Sorry it's taken me so long to post this, but it’s not easy showing my body in such a disgusting state. Decided it's more important to hold Hilton accountable.)

I really take issue with the early 9 am shut down for breakfast. I mean most hone2 I stay in are 9.30 or 10. I rarely find a hotel anywhere with a 9 am close time for breakfast. Also the water pressure is low! Otherwise a great home2 suites hotel. Comfortable and spacious with plenty of outlets.

The water pressure in the bathroom is barely a trickle…prepare to spend a lot of extra time in the shower trying to rinse hair/body. Honestly the worst water pressure I have ever experienced in a hotel. The pocket-door into the bathroom was so hard to pull to partial close (never could get fully closed) and I am not a weakling. Only 3 pillows on a king bed and stain on carpet in front of sofa. I won’t stay here again when I am in town visiting family.

We were in town for a concert so this was a one night stay. Price was reasonable, 5 minutes from the vibrant arena. Easy access to the highway and all kinds of restaurants and stores close by. Hotel was clean, room had a full kitchen. Free breakfast was a little different than normal Hilton brands. Normally they have eggs sausages or bacon and some kind of potatoe but this hotel did sandwiches instead. They did have an egg sausage dish that was gluten free. We would definitely stay there again.

We stayed at this hotel for a soccer tournament. The hotel is very clean, breakfast is decent with many choices. The rooms are good size, the bathrooms are very smartly designed, the towels are clean and proper. Overall, a very good experience.