511 North Columbus Drive Chicago, IL 60611
Superb
4524 reviewsEmbassy Suites by Hilton Chicago Downtown Magnificent Mile is happy to welcome your pets with open arms. You may bring up to 2 pets of any size during your stay. A pet fee of $75 per pet is collected by the property upon arrival and provides for additional cleaning and amenities. Cats are welcomed, and there are convenient pet relief areas nearby. Enjoy peace of mind knowing your pets are welcomed and cared for at Embassy Suites by Hilton Chicago Downtown Magnificent Mile.
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Does Embassy Suites by Hilton Chicago Downtown Magnificent Mile allow pets?
What is the pet policy at Embassy Suites by Hilton Chicago Downtown Magnificent Mile?
Are there size or breed restrictions for pets at Embassy Suites by Hilton Chicago Downtown Magnificent Mile?
Does Embassy Suites by Hilton Chicago Downtown Magnificent Mile allow cats?
Pet Fees
How much are the pet fees at Embassy Suites by Hilton Chicago Downtown Magnificent Mile
Pet Amenities
Are there designated pet areas or walking trails at Embassy Suites by Hilton Chicago Downtown Magnificent Mile?
511 North Columbus Drive Chicago, IL 60611
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Two blocks from the restaurants and shops of Embassy Suites by Hilton Chicago Downtown Magnificent Mile offers a free daily breakfast and evening reception, and is moments from major area attractions. There is also a heated indoor pool at the property. Featuring suites furnished with separate living rooms and bedrooms, each room includes a flat-screen TV as well. Some rooms offer a view of the Chicago skyline. A well-equipped fitness center is on-site for guests' workout needs. The business center and meeting space are perfect for corporate events. The Chicago River Ballroom is available for special events. Guests can enjoy a meal at the 511 North Lounge Restaurant. Only steps from the Embassy Suites Chicago Downtown Magnificent Mile front doors are a number of popular sites. The famous Michigan Avenue, Millennium Park, the Sears Tower and the Shedd Aquarium are all nearby.
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triptty
22 days ago
2/10
We recently stayed one night at the Embassy Suites by Hilton in Chicago, although we originally booked for four. The location appeared ideal, and the photos and reviews on TripAdvisor looked promisingābut unfortunately, our experience did not live up to expectations. We had a one-bedroom suite on a high floor. The āliving roomā faced the interior of the hotel, which meant there was no natural light, and the overall decor felt quite dated. One of the first things we noticed was the lack of staff for a hotel of this size. The hallways and common areas were poorly maintained, with trash left outside of rooms, chips scattered around, and even a sneaker sole lying in the hallway. The hotel has four elevators, but we consistently had to wait 5ā10 minutes each time we needed to use one. Often, we had to ride up just to come back down due to overcrowding. The pool was small and packed, which we could deal withābut the real issue came during breakfast after our first night. While eating, someone poured water down from one of the upper floors, soaking our table and another one nearby with small children. I reported it to the front desk immediately, but the staff seemed unsure how to handle it and only mentioned theyād send someone to investigate. After that incident, I no longer felt safe. With open access to upper floors and little supervision, it seemed entirely possible that someone could throw something much more dangerous. I didnāt want to risk my childrenās safety. Ultimately, we checked out early and will not be returning to this hotel in the future.
60karlyp
22 days ago
10/10
Erin is amazing and awesome with us and great customer service! Love it!šš½šÆšļø good times in Chicago! Embassy Suites here in Downtown Chicago is super clean. Family environment and great customer service. I would recommend this hotel!
89tabithan
22 days ago
10/10
Erin with Embassy Miracle Mile is absolutely fabulous. She had great suggestions on places to go while visiting the wonderful city! Native to the city had the best information ever. Thank you for everything. We are going to have the best time
Mbal41
23 days ago
6/10
Overall, the hotel is a very good value. It is very well located, the rooms are large and spacious, and the amenities such as the free breakfast, free nightly reception, pool and gym are a huge plus. The free breakfast was decent, as was the free nightly drink at the bar. However, housekeeping and maintenance needs to do much better. My daughter was sleeping on the food out couch. When we first set up the bed, there were candy bar crumbs and wrappers in the bed. Clearly housekeeping did not change the sheets on the bed prior to our arrival. Additionally, our toilet wouldnāt flush, and we had to call for a maintenance worker 3 or 4 times before it was finally fixed on the last day of our trip. Do better Embassy Suites!! We had also requested that housekeeping come daily, but they only came once during our 3 night stay. Our overall experience was positive, so I would still recommend it, as long as housekeeping and maintenance is improved.
C9264NHjamess
a month ago
10/10
Great Stay at Embassy Suites Magnificent Mile! The staff was amazing, especially Ozel, who works with HGV (I didnāt even know that was separate from the hotel side of Hilton!). He went above and beyond to make us feel right at homeātruly made our experience special. The hotel is clean, spacious, and right in the heart of everything. Shopping and restaurants are just a short walk away. The breakfast was delicious, with lots of options to choose from. Overall, definitely a 5-star experience! Highly recommend staying here.
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