Staybridge Suites Lincolnshire an IHG Hotel

We had an overall pleasant stay because we enjoyed our family time. Some of the guest were very badly behaved running up and down the halls into the wee hours which was unpleasant. The pool was out of towels on Saturday and the front desk told us to expect them Monday which is nuts. The room my brother stayed in had no bedding for the pullout sofa and he was told they were out…not really acceptable. The breakfast was good. Staff was beleaguered but nice. They might do well to hire security on the weekends.

Absolutely worst Staybridge we have ever been. First day we noticed our phones didn't work, we had no hairdryer, and we had french fries on desk left from previous occupants. Next morning I stopped by front desk to ask for our phones to be fixed, for a hairdryer, and to report about French fries. Nothing was ever done two days later until my husband ran into maintenance man in hallway. He was very nice and helpful was able to fix one phone. Came down for breakfast first time in our 3 days ran out of sausage, eggs, potatoes, and plates. Waited for 15 minutes but was never able to make a plate of food. Another guest next to me that has been here couple weeks said it's always like that. Military families i would stay away if booking for bootcamp graduation.

Pillows were super comfortable. Good breakfast, nice selection of foods, liked the ham and bacon days. They had grills out and nice firepit to sit . Staff always welcomes us and responds to any of our needs. Will be coming back. And they are pet friendly.

They tried stealing our credit card info. Be careful they put charges that weren’t approved. Always trying to hack into laptop and steal info. I would not trust the people at front desk. Very slick.

Good stay, visited friends. It was very clean, good breakfast, loved the waffle machine. Pillows are super comfortable, i even wanted to buy one. They have nice warm pool and grills. Liked the kitchen in room.