La Quinta Inn & Suites by Wyndham Sawgrass

I recently stayed at this hotel, and I can confidently say it was the worst hotel I’ve ever stayed at. I called the front desk to file a complaint regarding the room I was in because it was making me sick due to dust and mold inside the room. The front desk agent advised that he couldn’t move me immediately since the hotel was full, but he would submit a request to move me in the morning. The next morning, I called again to follow up. The lady at the front desk found a room for me to move to, but the second room was even worse than the first. The bed was sinking, and the room was dusty once again. I went down to the front desk to let the agent know that I was experiencing the same issue as before. She assured me that someone would be sent up to rectify the situation. When I returned to my room, I found the door wide open with all my valuables exposed. I called the front desk again to report what had happened and to mention that the room was still dusty. The agent said she would have the housekeeping supervisor come up to clean the vents, but I’ve been waiting for hours. There seems to be no sense of urgency, and I was extremely displeased with my stay. I left in disbelief and also feeling sick from the mold and dust in the room. To make matters worse, the bed had blood stains, and the sheets were filthy. Please avoid staying at this hotel, as it seems no one cares about the comfort or well-being of their guests.

I put up a review on Hotels.com and I completed a survey with the hotels brand because I felt so passionately about this really horrible stay. Traditionally, I look the other way if there’s a minor hiccup during the hotel stay because at the end of the day hotels are managed and run by people. But when you have a hotel that’s that outdated at least you want to make sure that things are kept as up-to-date and clean as possible. When you enter a room exhausted because you’re traveling for work The last thing you want to see is a room that’s in disarray with damages that are obvious to the eye where it’s also obvious that no one took the time to repair them. Signing this is a big deal for me and the fact that there were hairs inside the shower and that the towel rack was broken, and no one had fixed it and mold in the shower just threw me for a loop. Yet once again it was so late that I just decided to stick through it since I was just sleeping there and leaving extremely early in the morning. I would never recommend this hotel to anyone. The pictures were very deceiving and most definitely not worth 180 a night.