Fairfield Inn & Suites by Marriott Naples

Good stay, checkin was good, room was clean and the bed was comfortable. WiFi was spotty. The A/C was placarded with don’t set below 69 Degrees, or it may fail to work. Plenty of parking and easy to find from Naples airport. Other than the A/C deal, it was a good stay.

If you are looking for a clean, well-maintained, cost effective hotel in the Naples area this is a great choice. The hotel is older but the room was clean and everything functioned as it should. The included breakfast was robust and tasty. If you are looking for a beach hotel, this isn’t it, but there is plenty of shopping and food area. We would stay here again if the need arose.

We stayed at the Fairfield Inn & Suites 1 night & checked in at 3 pm. When we went to our room there was a maintenance man working on the A/C. He immediately left & there was a weird Industrial smell in the room. We left our room for a couple hours & turned on the A/C when we returned. The Industrial smell got worse so I went to talk to maintenance man. He said the smell in the room was from cleaning the A/C coil on the A/C unit. 7 hours later the smell in the room was still strong so I went & talked to the girl at the front desk & asked if it's typical to clean an A/C coil before customer check in, she said I don't know. The hotel was full from a kids soccer tournament so we couldn't get another room. The only other room available had the same smell as ours but stronger. There was also an air purifier in the room that I turned on & it only made the room smell worse. In the morning the smell in the room was still strong. I find this extremely unhealthy & unprofessional for customers to get a room in this condition. Further training is needed at this property going forward. We will definitely never go back to the Fairfield Inn & Suites Naples.

Facility, Staff and crew are exceptional. Very clean and well taken care of. Staff was friendly and always available to assist. The rooms are clean and tasteful. The daily breakfast was always good with a nice variety - plenty of options to choose from.

Everyone was very friendly and helpful. I especially want to note the breakfast staff named Marielle (sp). Not only was she smiling, cheerful and cleaning everything in site but she went around and told everyone that she was putting away breakfast and would you want to get anything more! She was amazing!