The Eldon Luxury Suites

If safety and customer service are a priority of yours - this is definitely not the place to stay. One that I would not and could not recommend to clients. Sadly the member of staff on duty - Diane - was rude and uninterested in being helpful. When reporting issues with fire detector she just shrugged and didn’t care. Avoid.

Does not match pictures in their ads, it's old, smells of drugs and smoke, and we found mold in the room. It was not worth the price, it was anything but luxury. We asked for refund and due to all the issues we add and we were told we could leave, but without a refund. But one of their staff was rude and not understanding as most millennials are these days, manager was unresponsive and uncooperative.

A one. I have a stroke and I don't know how to read, I signed a agreement and I pushed cancel but instead pushed except and I got charged for the room, $1116. I tried to call expedia, The hotel, Credit card, And the insurance that I have on expedia, No luck for refunding my money. Don't stay at this hotel!!! It's not worth it for Handicap

Ridiculous cacellation policy. My wife booked a week at this hotel on Expedia more than 2 months before our scheduled stay. She found a better price at another place, and canceled here. The problem is, my wife has aphasia from a stroke that impacts her ability to read. She misread the cancellation policy, and was charged a nonrefundable fee equal to the booked stay! Absolutely refused to work with us to come to a resolution. This place obviously does not care about the disabled, and only about their profits. I would avoid at all costs.