Hampton Inn Boulder Louisville

I wanted to surprise my boyfriend for our late Valentines date, so I had made a reservation here at the Hampton , although I did do it on price line In Order to get the best price for the night . I had a really long day, I was extremely tired , and I couldn't wait to get into that quiet room and relax until my BF could come and meet me. Well upon checking in I discovered I made mistake and I filled in the information wrong for the hotel guest . I assumed it was asking the name of my guest because I had just filled in my billing info for my card . Like I said I was tired but I feel like it was a honest mistake . Anyway I'm not too sure his name but this was at 7ish pm on Tuesday the 18. Well he couldn't find my name so I started thinking well maybe I had put my bf name and sure enough I did. Front desk Guy hardly let me talk , I couldn't explain if I wanted to . So I proceeded to tell him my mistake and asked him if he knew how I could go about to getting this corrected he sternly told me no . And said he doesn't deal with 3rd party agencies, and continued to go on and on about rules are rules as if I was asking him to let me check in anyway which I hadn't even suggested or implied that was what I wanted to do. I left because he was not only rude but inconsiderate with no compassion considering it was 3° degrees outside he tells me to step outside to call priceline . It was than I decided I did not want to stay there at all whether I could change the name on my reservation or just have my bf come in and check in. The guy was one of the most unwelcoming persons I've ever encountered in hospitality. Anyway it turned out priceline didn't have a say but they could request a name change for the reservation I asked about cancelation and again it was up to the hotel if they wanted to accommodate a cancellation I knew just by the way the front desk interacted with me he wasn't going to honor either one the name change or the cancellation. I waited patiently on hold while priceline contacted and spoke with the gentleman at the front desk . I was right he wouldn't honor either so I figured I'll just have my bf check us in but than got into a car accident on our way there due to the black ice . Fortunately neither one of us were hurt and luckily there was no other parties involved but we did lose our car that night. Yeah I had to let it all sit in and was reminded I couldn't get a refund on the room because it was in the hands of some one that shouldn't be the face of any hotel . It it would be at the hotel's discretion I knew that the guy wasn't going to cancel and refund me so I didn't even bother to call and ask......

This is a bottom 25% Hampton Inn. The breakfast is quite lame - the regular hot plate food but no yogurt, no fresh fruit (unless you call those sad oranges in the corner no one would take fresh fruit). They don't make up your room every day, and when they do they don't replace the in-room coffee. Housekeeping otherwise generally poor, dirt in every corner. Room furnishings, towels, flooring rather worn out with kind of a wet dog smell and wallpaper is falling off the walls in stairwell. No free parking here. Walking distance to a couple of sandwich shops in a pretty quiet safe neighborhood. Good freeway access.

Hotel is tired. Housekeeping lady was great. Only bright light Front desk seemed uninterested . Except for one young woman Breakfast was second rate. Cold porridge. ……….. Peloton bike was unsafe. Pedal badly bent More up to date options nearby

This Hampton has become our go-to overnight when traveling to the area. Hotels in Boulder are too expensive, while the hotels in Broomfield and Westminster are just a bit too far from CU Boulder, Boulder Creek canyon, and the front range. The staff were helpful and were able to assist us from arrival to check-out. The room was clean and spacious; nothing out of the ordinary. The complementary breakfast was lacking; the bananas were soft and bruised, the bagels were not fresh (one actually had mold on it), and the other options lacked diversity. We opted to go to a local cafe instead of partaking. For a relatively inexpensive stay with good access, this definitely is a good option.

I have been a Hilton Honors Gold member for >15 years. In all my business and personal trips, I stay at Hilton family hotels if I have a choice. I stayed here for 2 nights in April 2024. My comments are compared with other Hampton Inns. This hotel looks old, although the in-room furniture has been updated to the Hampton standard. They are tapes on the carpet on the corridor floor leading to the rooms. The closet is too small and its door interfered with the bathroom door. USB outlets in the room were not working (but I have my own charger). I am disappointed with the quality of the breakfast. There was no "regular" coffee during breakfast for the 2 days I was there. There were only 2 containers: one for "decaf" and another one for "light" coffee. There was no hard-boiled egg and cut fruit. The juice was way too diluted.