Wildwood Inn

Worst. Hotel. Experience. Ever. Pre-booked on Expedia for 5 adults a two bedroom three bed cabin with a hot tub. When we arrive there is no front desk no one to help. We wait an hour and finally are given a "room" without them even mentioning they sold out of our room type (how do you sell out your such a small place) try to squeeze us into a single room with one bed and a pull out no hot tub no balcony no patio. No full kitchen. No two bathrooms. Nothing of what we paid for. We argued with them for hours and to be told to leave the property and f*** off and we are not welcome back because we wanted what we paid for and demanded a refund. I waited an entire month 27 days for this refund. These people are disgusting. I reported them to the local authorities I hope their hotelier license is cancelled.

This is a wonderful place to stay in Estes Park. It’s peaceful and quiet with an amazing view of Deer Mountain. The rooms are clean and the beds are so comfortable. The hut tubs are great and the atmosphere overall is just perfect. This is a great get away for a couple of a family.

We checked-in online from home. There is no staff at the hotel. We got there and hadn't received instructions. We called the support phone number. It took a whole 45 minutes on the phone with one person and the supervisor. We had to upload five pictures, use two different phone numbers, enter credit card once more (after doing so twice at home), and finally they told us the room number and the door code. Forty-five minutes during which we considered going elsewhere. It ruined my mood and I didn't sleep well. Which is a too bad because the place is nice.

Stayed at cabin #22. Nice place, clean place! Lots of room for my husband and I. 2 queen beds. Can sleep 5. ( one bed is a rollaway bed that is in the closet. ) Saw 2 male elk right on the property. Hot tub right in front of our cabin although we did not use it. Mountain view with a small outdoor table and 2 chairs to enjoy the view. Away from the bustle of the town but can get to it in less than 10 minutes plus just 2 minutes to RMNP entrance. Super Easy check in/out. Would definitely return!!

My husband and I booked our reservation in March for a stay in July. Our flight was delayed so we didn’t get to the hotel until 10:30pm. The office was closed so we called the after hours number. The people answered the phone were rude and told us that he didn’t have a reservation. I read them the confirmation email and asked to speak to a manager. He told me that I couldn’t speak to a manager but I could email them and they would get back to me during business hours. I explained to him that we didn’t have a place to stay and everything in town was booked. He basically told him that there was nothing he could do. Finally, we found a place to stay in a town 45 mins away and he didn’t get to our new place until 2am. Their customer service is nonexistent and they don’t honor their confirmations.