Townsend Place at Beaver Creek

Townsend Place 305B is perfect for families and friends! Every touch of the details in condo are first class. Cooking with good pots and pans are essential when having a family who loves to eat. But also a village with great restaurants ice skating and so much to do!

We enjoyed a repeat visit to 103B Townsend Place in Beaver Creek. The stay was great, both with location and accommodations. The unit is located within walking distance of a children's park, restaurants, walking trails, and ski lifts. Our unit featured a full kitchen, combo living/dining room, master suite, second bedroom, bath, and small balcony. The unit had upgraded flooring and other amenities since our last stay. We appreciated the unit's washer & dryer. Bed was firm and comfortable. Towels fluffy and ample. We found this a pleasant refuge during our busy 5 day stay. I highly recommend 103B Townsend Place and hope to return again in the future.

Stayed at 307A Townsend Place. Incredibly convenient and a true ski-in and ski-out. The place is very clean, comes with a ski locker, and is a short walk to Beaver Creek Village. Kristi, the owner, is super responsive and made sure we had everything we needed. Will definitely rent again!

We just stayed in A307 Townsend Place in Beaver Creek. It was great. The owner Kristi was available and helped make our stay wonderful. Thank you. The ski-in ski-out makes all the difference in the world. Amazing hot tub too. The interior is equipped with everything you need. We will be back!

First the Good the unit is comfortable. The unit has a full kitchen coffee makers and utensils and flatware. There are plenty of blankets and pillows and a washer dryer that had detergent on hand which allowed us to wash the towels and whatnot. It is ski on and ski off literally feet from the trail. Walk out to the parking lot past the hot tub and there’s a little foot bridge about 15 feet. Once over the bridge is the ski trail to the ELK lift is right there. The BAD! When I arrived the room was not ready at 4pm and I received messages that to be understanding as we were coming off the new year’s holiday weekend and they are back logged. But I had to access a unit during Covid to retrieve a parking pass that has not been cleaned, not a good way to start a vacation. Then while taking a shower the mirror fogged up to reveal that someone was very creative and drew a chicken on the mirror (very cute), but all that tells me is that they rushed through cleaning the room and was not as thorough as they should have been during covid which again is not very reassuring. The WI-FI is not usable you're using the HOA common wi-fi which is being shared throughout the building. The wi-fi would allow me to connect but would drop off or has speeds of dial up. This was a major issue for me as I was expecting to do some work in the evenings and no matter the time of day or night it wasn’t any better. Now I get it, you’re in the mountains and on a shared Wi-Fi, but I would not offer it if this is the way it is. Now I did call Berkshire Hathaway and asked if they can call someone to reset the router or troubleshoot spoke to Mike and he stated “no one else complained” well what’s the difference?!? But I continued and asked see if he can get in touch with whoever owns or manages the Cisco router that attached to the xfinity modem and see if at they can at least reboot it? He said he will see what he can do, and I asked for a call back later in the day left my number with him. Never got a call back EVER! Called again the following day and left a message no one returned my calls. This is my gripe! I understand things break, internet in the mountains is what it is, but give your customers a courtesy call back. All I ask for is basic customer service as that is the industry you’re in. There must be something wrong with the management company from the top down because I said maybe it’s one bad apple so I called john the General Manger once I was home the following week to explain the issues. So that no one else should go through this. He wasn’t very understanding, because he said he will go up to the unit and run the same speed test from his phone that I ran and see for himself and was to get back to me. SURPRISE he never did! Guess it not just one bad apple! They know that if WI-fi is an issue or could have issues then why not have a couple of Hotspots on hand as loaners as a courtesy and if they need to hold a credit card for the day till its resolved then do so. Or require unit owners to have their own equipment before list it for rental. Or just return a call and be sincere about you’re deficiencies and most people will understand. Coming back one evening from dinner coming through the main door in building “A” I noticed a leak and I promptly called the night service to bring it to their attention. In the mean time I placed a pot under the leak so it would not damage the furniture and carpeting. Would you think they would call and follow-up nah why now? The next day I noticed that someone left a note on the couch saying its fixed and a hole in the sheet rock in the ceiling that the leak will stop eventually with the pot full of water. Anyone with common sense would then just leave the pot where it is until it does if that’s the case. Call back of thank you Nah why? What for? Walking up the inclined driveway to dinner I slipped on the ice. Thank god nothing happened, but why is there any ice on an inclined driveway when you have ice-free black top on the main road? Property management is very much lacking. Hot tub was unusable for a day as someone very smart person decided to add soap and make a massive bubble bath. The pool guy was very nice saying sorry for the inconvenience and that he was emptying half the water out and it will take the night to fill up and heat up again. Check out is at 10am and they want you out no late check out (covid?)and they have very late check ins.