Fairmont Heritage Place Ghirardelli Square

I can't say enough good things about this hotel. My family of 5 stayed here for 6 nights and I think it's the best room we've ever stayed in. Here are the highlights: 1) Room was very spacious, comfortable, clean, and had everything we needed (and more). It's often hard to find a place spacious enough for 5 of us to stay in one place and this was perfect! We rented a two bedroom. Each bedroom had a nice king sized bed, dresser, 2 nightstands, large closet and huge bathroom. The family room had a pull out couch which opened into a very comfortable queen sized bed with a large TV. We had a large well stocked kitchen with a sink, fridge, dishwasher, coffee maker, dining table with island. Everything was super clean and modern. We had plenty of towels and the water pressure in the showers was great! The internet was fast and easy to connect into. 2) Location, Location, Location. This hotel is in the perfect location! This hotel is right in Ghirardelli Square and you can walk out straight into the square which is filled with lots of unique shops, restaurants, minigolf & arcade, and of course Ghirardelli chocolate. It's also a super short walk to Fisherman's Wharf with so many restaurants and shop nearby. We walked to most of our meals as there was a plethora of good restaurants within walking distance of the hotel. I also felt very safe here. It has a wonderful view of the Golden Gate Bridge and Alcatraz and right near a Cable Car stop. There is no better location in San Fran than here! 3) The staff was super friendly and helpful. Before arriving, I was sent a questionnaire asking me about my preferences and if there's anything I needed upon arrival (i.e.groceries). I had asked for the queen fold out bed in the family room to be set up and it was. Upon arrival, we were given a tour of our hotel and shown the different amenities. There's an espresso machine on the first floor, water refill stations by each elevator, and wine/cheese happy hour every Monday and Friday. Our reservation included valet parking our car and each time we needed it, the staff quickly brought our car to us and gave us advice and tips about wherever we were going. Don't hesitate to reserve you stay here while in San Francisco. This is the BEST HOTEL IN SAN FRAN!

Went to celebrate our 23 Wedding Anniversary! Ghirardelli Square was so active and the vibe was so friendly. Felt totally safe and welcomed. Staff does such a great job on making your stay memorable and positive. Fairmont Heritage Place- GS is an amazing location... we won't stay anywhere else! Location, Location, location...

I find the hotel administration very disorganized. They do not seem to have a good system set up. Reservation was made, and email had difficulty coming to customer. Membership with ACCOR was not automatic, and reservation did not go to ACCOR. I will have to check on that, since the expense of our stay was high, and wish to make sure that credit goes to account for points. Otherwise, the reception etc and all staff very helpful, polite, and not overbearing as I was fearful of, being '5 star' hotel. Scenery was great, and according to the advertisement, more than just the living area has the bay view. I find the living area huge, and was a little disappointed that none of bedroom had view except to street. There was some performance noise from the 'street'. Luckily it eventually died down around bedtime. The convenience of our grandchildren enjoying the beach, the shops, the ice cream eatery were just steps below. Wish we had more time, checking out @10am, checking in @4pm, is too stringent for such a pricey place. It was memorable for us, especially how our young family enjoyed everything, including cable car station just steps away. Lovely fireplace in patio warm cold air. Nice wharf restaurants down the street, convenience, convenience said it all!

The views and location are unbeatable! We walked to the Golden Gate, had dinner at the Marina on our way back the first night. The next day we walked to Pier 39, had lunch at La Mar, headed to Embarcadero & Salesforce Park. Head to union Square and after shopping grab the Cable Car and get off at Buenavista Cafe. After a shower we walked two blocks and had a delightful dinner and time at Gary Danko. We love this place!

Best Place to Stay in San Francisco We stayed at the Fairmont Heritage for 3 nights over the July 4th holiday in a 2-bedroom Bayview residence. We visited San Francisco to celebrate our daughter’s 18th birthday (on July 4), and to have one more family holiday before she went off to university. Our stay at the Fairmont far exceeded expectations. Jordan, thank you so much for booking us in the Bayfront apartment. The fireworks were spectacular – the hotel staff set up seating on the Fairmont’s private veranda and serve complementary wine while guests enjoy one of the finest views of the bay & fireworks. We greatly appreciated the impeccable staff, Azziz, Emer, Jordan, Marracco, Marco, Tito – thank you for anticipating needs so impressively. I couldn’t capture everyone’s name since so many staff work behind the scenes to make the entire experience wonderful for the guests. It was so lovely to feel able to entirely relax and savor the luxurious and beautiful amenities. The 2-bedroom residence is far superior to any Airbnb situation – largely because you can rest assured that Fairmont luxury and quality is guaranteed here. We had a full kitchen and washer + dryer. Two ensuite bathrooms, living room, dining room, and an incredible Bayview. My husband and I enjoyed having our morning coffee – and then afternoon wine - outside on the private veranda that overlooks Ghirardelli Square and the San Francisco Bay. It was the only time on our holiday that we had the chance to simply sit and read a book. Such luxury.  The location is great for walking – however, we are a family that doesn’t mind walking a lot. If you prefer driving – the complimentary valet parking makes it easy. We look forward to our next stay!