Pacific Inn Monterey

Great place to stay. Enjoyed the room. Nothing fancy. Newly remodeled. Very clean. Would come back here again.

Only stayed for a single night but the room was clean and quiet. The amenities were nice and the bed was very comfortable. The parking spots were a bit tight for larger vehicles but not too much of an issue. I would stay here again.

We have stayed here previously and loved it. I even gave a great review. Now, I have to disagree with my original review. My husband was too kind to them when they insisted we give them a review after our stay. Me, I'm going to be honest. We asked for a specific room for specific reasons. Booked MONTHSSSS in advance so we should have been able to have the room we asked for. We didn't. I wasn't happy but what can I do at that point other than complain that they should have honored our request. The room we got was awful. We asked for quiet. We got the opposite. Basically, the couple in the room behind us would have loud, hardcore sex hours through the night. I couldn't take it anymore. We were staying here a whole week and we were repeat customers. I emailed the office to complain that a.) We didn't get the room we asked for and b.) Our neighbors were obnoxiously loud. The office blew me off, were very defensice and said they would "speak" to our neighbors about keeping it down. They never did and the neighbors kept going at it like loud obnoxious porn stars every night. The office was also again VERY defensive when I complained we didn't get the room we wanted. I'm pissed. We come to Monterey about every year and thought we found the spot that works for us but for me, it doesn't anymore. A repeat customer who books months in advance asking for a specific room only to be denied (I'm certain the office just disregarded our request) the people who had the room we wanted checked in the same day as us and left 2 days later. The room sat empty. They basically tell me "too bad for you" when I complained of the neighbors. They said they could move us but were filling up quickly. Only one other couple checked in so they exaggerated. I wanted peace and quiet and had the opposite, most disturbing stay. Personally, I prefer not to return. God knows next time they will put me in the hot and heavy sex room. Like I want to stay there.

Room was nice, front desk was incredibly helpful; however, I wouldn’t recommend staying here. The dog fee for one is $20 more per night per dog that several other places. The parking is not great. If they’re busy you’re allowed one vehicle and even then the parking is cramped. The extra parking they have available is in a blind corner so if there’s more people there it’s not a great place to go to park. If you plan on trying to work during the day in the room get a second floor room. Had a first floor room and could barely think because housekeeping was so freaking loud from 9am ish to 2-3pm and if I could I would attach the video of how loud it was because it was atrocious and it was daily. Then there’s the other part. Someone made a noise complaint (not the issue) and us and our room neighbor had taken our dogs out to go to the restroom at around 11pm. The manager/ employee proceeded to say that we had to be the issue because we were up past 11pm. Not sure if it was because our room neighbor was black and had a pitbull or if he was just looking to pin it on someone or what but the absolute disrespect. He straight up said he called the police over it too.

Impressive hotel! Just as it was promoted. Beyond my expectations though. Can't complain about a thing. The rooms are beautiful, clean and organized. I loved the mirror also. Wish I could upload videos here to show you better. A few important things that might be deciding for others: If you need room service, you need to request it in advance. Laundry service can improve to accept card or NFC since it only accepts ¢25 coins. But they can give you change in the front desk. Not sure if breakfast is included. I didn't need it.