Residence Inn by Marriott Milpitas Silicon Valley

Hotel is great, it is in a good location. Parking is a bit small. Also the breakfast area, the layout is a bit weird. Eating area is also not big and during breakfast time feels cramped. It would've been 4 star but the service at check in was not so pleasant. The front desk didn't honor my gold membership status and didn't give room upgrade even though it's available in their website at the time I checked in.

Just stayed here while visiting Enchant. This hotel has a very special place in my heart and cannot say enough about the management company and how their amazing leadership flows down to its staff.i checked in with Tony, super friendly, accommodating, helpful..simply eludes a sense of family. The one bedroom suite always works for our family of 4. They brought us the pillows and blankets we had requested online...houseman was also very nice. The a/c unit was a little loud but it blasted cool air out without any wait time. The water pressure in the shower was awesome! We haven't experienced such pressure from a hotel in a very long time. On check out day, I enjoyed breakfast in the presence of Cleo who was just fabulous. She was just overly friendly, how can one NOT smile with her being around?! I eat hed her greet everyone in the gatehouse as they came in..didn't shy away from all the Late guests arriving for breakfast! She offered the guests mango smoothies, nice touch! Love the community tables! At checkout, it was so nice to see Sylvia..she's been a staple of that hotel for a very long time. Super proud of her and what she has become! I met her when she was a housekeeper and gatehouse attendant, and to see her move up thru these years speaks volumes about the company she works for and the work ethic the company fosters. I know this hotel takes care of its own for so many years and what an amazing job they have done!! Thank you for another great stay!

A great place in a quiet neighborhood, plenty of parking, secure building, comfortable beds. Convenient location with less than 5 minutes away from the freeway. Staff was very friendly. Aryanna Valencia at the front desk was very professional, friendly and made our stay very comfortable. Rooms were big and the breakfast area was great with plenty of seats. The dining area staff made sure that everyone was protected and taken care of- plenty of sanitizers and they served us. If you reserve a suite - they are good sized.

We had a very nice stay at this hotel. The room was spacious, and included two rooms and a sofa bed which was great for our family of four. The bathrooms were well lit and clean, and we heard no noise throughout the night (we were on the third floor). Breakfast was standard for any Residence Inn branch, and the staff (including the manager) were extremely friendly and helpful. The hotel includes a pool/jacuzzi and a half basketball court, and there were plenty of parking spaces right in front of the hotel.

Accommodating and friendly customer service. Christopher was friendly and personable. He greeted us upon arrival and confirmed an upgrade with availability due to our status. We were given a map with an explanation of amenities and a bag with two water bottles and a small bag of Cheezits. Had to call and wait to get the roll a way crib (pack and play) we requested delivered to the room. It was a bit questionably stained, but worked for our little one since we brought our own sheets. The room was visibly clean and spacious although there were some minor discrepancies that didn’t bother us too much (a used glass cup at the sink, yellow stains on certain towels). Sadly, the king size bed was utterly dated and noisy. Every toss and turn my husband made was greeted with a sound like tying a rubber balloon animal. Luckily we had our little one in the other room so it didn’t wake her up. We had requested extra pillows, but was able to double up on the pillows and used the ones from the other room since the pillows were flatter than a stack of folded towels (I’m a side sleeper and needed support/ firmness). Great size fridge, although there were some short hairs (possibly lint) inside the fridge, but not as noticeable as if your German Shepard rubbed on your pant leg. Didn’t use the kitchen, but microwave came in handy when we warmed up some leftovers. The staff at breakfast were kind and welcoming. Breakfast was well above our expectations with edible scrambled eggs, sausage, potatoes, pancakes, oatmeal, bagels, donuts, etc. All drinks and extra sides such as orange juice, salsa, syrup, or cheese were individually wrapped. I appreciated that there was a sanitizer station near the coffee and the self serve side. The hot food side was where staff would serve either on a plate or a container to go. They turned over the tables pretty quickly as there was limited seating. We were able to enjoy the outdoor pool with our little one, and there is a hot tub as well but we didn’t try. There is a sports court which looked to be a basketball hoop. Their gym had several treadmills, an elliptical, and free weights. Internet was free and was capable of streaming movies, and play online video games without lag. Proximity to a Starbucks is less than a 5 min. walk or les than a 1 min. drive to the freeway. Didn’t have any issues with outside noise such as the freeway or train, but we did slightly hear footsteps and their bed from upstairs. Overall, we would stay again in the future.