Hampton Inn Lake Havasu City

Got to my room after a 2 hour drive from Vegas for my nephews wedding. The bathroom was a complete mess, plumbing in shambles, towels in the toilet, tub drain taped off, trash on the floor, just gross and unacceptable! Had to wake up my 70 year old parents to sleep in their room on the couch. Not okay.

Front desk was amazing and went the extra mile to accommodate me and my family. I'll Def come back for the customer service skills. Thanks again and can't wait to come back to visit the Hampton inn in the future. I would highly recommend! Hotel is clean.

PRO's: - Spacious rooms - Clean - Views of the lake - Breakfast included - Spacious common areas including nice outdoor terrace CON's: - Unfriendly reception, she was clearly annoyed at having to work on Sunday - Not a trace of pen or paper. Or tissue - Very noisy Heat/A/C unit. Even if you shut yours, your neighbor's one would not let you sleep all night Not coming back

the bed was comfortable; however, the room was horrible, whoever assigned the rooms, did a poor job, we had a window that overlooked a dirty side street, not even lakeside view or balcony. skimpy on the number of towels in bathroom, towels were not even standard size, as for the jacuzzi and pool area, my husband and i went to the boat parade around 7:00, stayed a few, got back in our room around 7:45, changed and went to the jacuzzi, we were not even in the jacuzzi 10 minutes before a brood of jr high/high schoolers in red windbreakers and pajama bottoms, came in, with them was a white hair grandmother wearing sweats and pajama top, another woman heavy set wearing a black swim dress, around 68, another wearing black and white checked pajama bottoms, coat grey hair in long ponytail, 3 other young women ages 18 to 20 one with dark hair, a loud mouth, the others blonde an light brown hair, wearing matching pajama tops and bottoms, with alcohol in their hands, and a elderly man dark grey hair, wearing blue sweat top and sweats, all preceded to jump in the pool, making loud noise, yelling, and screaming, another fat man wearing black and white pajamas and a green coat, proceeded to walk Aroun to pool, from outside the fence next to jacuzzi after texting these animals and proceeded to jump in pool, then they bombarded the jacuzzi wearing clothes and reeking of alcohol, and yelling, i reported it to a woman at a desk, they i know could hear the goings on and done nothing about it, also kids running up an down the halls banging on doors, toys in dining room walkway by outer door, pool towels not available by pool, and the ones the woman gave me were a joke. these jerks knew what they were doing, we couldn't even relax and enjoy the jacuzzi/they were grandparents an parents of these kids that were a team of some sort, what a joke. as for the concierges, they don't doo their job. WONT BE STAYING THERE AGAIN

Reserved two rooms for three nights, while we were here visiting for a wedding. Apparently most of the hotel was reserved for a Fraternity/Sorority weekend, that we later learned was common. The loud parties went on for most of the night, on various floors, with no consideration for other guests. Night manager said they were taking care of it, but the students would move from one room to another, and kept going until 3am in the morning. One other guest that was staying at the hotel we met at the wedding said they checked in after midnight and found a young man passed out in the elevator they used to get to their room. We couldn’t take any more of this and checked out and went to another hotel. In all my years staying at Hampton Inns I have never experienced this treatment as a guest. There’s no way I could recommend this hotel