Kellogg Hotel & Conference Center

Attended a conference here, the site was great once I got up from slipping in oil in parking garage. The parking garage is kind of dark and I did not see the oil until ot was too late. Not injured more than a bruise or 2. Conference was wonderful.

Nice atmosphere with good food. College town with a few surprises. Be sure to catch the soul food buffets on every Sunday, Wednesday, and Friday. The price is a bit overrated but the food is still good.

I booked a room from TA back in the month of May. They withdrew money from my bank account in June. When I took my daughter back to TU this past week, I was so disappointed to learn (when I called to confirm before flying from California), that the system went down in May and all reservations had been lost. Thusly, I did not have a reservation. Did I mention, that my money was withdrawn in June. I was given to hotels in Auburn to consider. Very disappointed. I contacted TA by email. There was no customer service phone number to call. I received back an email advising my issue was resolved???? What??? When???

We reserved a room through TA for when school wasn't in session and I think they didn't really mean to be open. We were probably the only guests in the hotel and the elevators were out of service. The very helpful desk clerk helped us with our luggage up to the 2nd floor. Our room was clean enough, although there was an empty peanut shell under the bed, which I found very amusing in light of the George Washington Carver connection. We didn't find it to be as unpleasant as some people reported, but the hallways did smell musty/moldy and the continental breakfast wasn't too great--but better than nothing (rolls, bagels, juice, coffee, apples/oranges)

I'm sad to say I did not have a good stay at all. I called a day in advance to let them know I was arriving late so they wouldn't give my room away and they lost my reservation. I was on hold for over an hour. Luckily my son goes to school there so he was able to talk to them and re-book a room for me. But I was not given the same price that I was given at the first rate. When I arrived at the hotel it was 2am. I was tired, the person checked me in, but the room rate was different from what I was given. I was tired and he said he would adjust it. The wifi password that they gave me was working for a bit and then shut off I had to keep logging onto it. And it was some timey. It worked sometimes and not others. The elevators were broken for the two days I was staying there. I had to lug luggage up and down the stairs.Walk up and down each time I needed to go somewhere or back to my room. I was on the 4th floor all the way at the end of the hallway. The air conditioning was not working in the hallway from the room to the stairs. The lights to the stairwell were out on the 4th and 3rd floors. It was a real inconvenience for not only me, but others in the hotel. I had a person who came down for the TU graduation in a wheelchair. He had to be carried up and down the stairwell, since there are no rooms on the first floor. They did not want to give me any kind of discount for all the inconvenience.