Candlewood Suites Fort Campbell Oak Grove an IHG Hotel

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Worst service I have ever experienced. Check in was terrible. Desk clerk couldn't help me. Went to room. Overpriced. Wanted out of room. Told I woul not be charged. Found email stating policy was to charge me for room. Looks like I will stop using this company.

This was a great choice for our weekend stay. We came to Fort Campbell for our grandsons first birthday party. Unfortunately, the forum that was booked for the party did not work out. We approached the staff at Candlewood, they offered their meeting space for our party. It was a nice sized place for our get together. We also requested a handicapped accessible room for our stay. This room had perhaps the best handicapped accessories of any place we've stayed at. The room was at the end of the hall, so relatively quiet. There was some traffic noise all night long, but we are heavy sleepers so that wasn't as big an issue for us. All staff was friendly and helpful. The room was very clean. Although they don't offer free breakfast, on Thurs.-Sun. They do offer free fruit and fruit bars in the lobby. Highly recommend this place. We will definitely return.

Good - clean comfortable bed/hot water and good water pressure/location near freeway Bad - poor insulation could hear traffic and person stomping around above us ALL night! Stale stuffy room, dated and not so clean. Off our list

I've stayed at other Candlewood's before and to date this is my favorite room in any of them. It was clean, Spacious, had a full kitchen with cookware, and a more impressive office type space. The cabinets to all this looked updated and modern. The bathroom was also spacious with a larger shower then I'm used to in a hotel. The bathroom also has very nice soap, lotion, and shampoo bottles available for use. The only downfall to my stay was the noise. I was in room 114. Immediately off the lobby, front desk, pantry area, gym, and laundry room. All of these services which are 24/7 (Great for all of us customers) But not great for the rooms located next to these community spaces. I would recommend the hotel install none slamming doors or somehow make the closest guest rooms to these facilities more sound proof. Throughout the day and night I constantly heard doors, people, and luggage carts. One morning @ 0645 it sounded like a luggage cart fell over and woke me, and I could not get back to sleep. --If you stay I recommend you request rooms away from the lobby! Also an odd thing about this hotel is the lady that seems to be living partially in her car in their parking lot. Apparently she has a room in the hotel, but seems to still prefer sitting in her car at all times of day and night. I first saw her in her car around midnight returning to the hotel and most parking spots were empty except near her. I mistook her as a man in a very hoarder looking car as its stuffed full, and was very hesitant to park near him. But according to the staff this is a nice woman, who stays there, and is harmless -I guess she just loves her car?!