Delta Hotels by Marriott Chicago Willowbrook

The staff was amazing from check in to the restaurant! Rooms were great with all the amenities that I wanted, very clean hotel. We came for an early Christmas get together with my friends I would definitely come back! Sai at the front desk was amazing! We even got a christmas goodie bag at check in that made my day!

We enjoyed Our staying at the hotel .room was very clean ,Service excellent and supervisor Sai was excellent and helpful for sure we will come again soon , very good location , breakfast was great and fast , pantry was good and clean , definitely 10/10

How Marriott allows this hotel to be apart of its Bonvoy brand is astounding. I’m staying on a 3rd floor room and the issues are plentiful and the staff seemingly doesn’t care. As you walk into the lobby there are cars in the parking lot with flat tires that have clearly been sitting there for a long time (should have been the first warning sign). Going to my room about a third of the ceiling on the third floor is water stained and or moldy. We witnessed guest trash in the hallway that was there for two days (same fast food bags with a nasty smell). The room…. The door doesn’t close unless you pull very hard on it (learned that the hard way so the door was open to anyway), the shower drips all night with no way to make it stop, the wall unit A/C sounds like a pull start lawnmower everytime it starts so good luck sleeping. Icing on the cake…. Housekeeping doesn’t service the room and when I called they said oh sorry, we will get it tomorrow. WHAT??? I asked for towels to at least be sent up and I’ve been waiting an hour.

Great location right off the Highway. A lot of restaurants and stores nearby. Clean and convenient and pleasant staff so kind and helpful. Overall great experience room was nice and clean. The food in the hotel is very good .I definitely recommend this hotel.