Village at Hawks Cay Villas by KeysCaribbean

House was a sauna on arrival , frig was not turned on . Sent a message via vrbo no response for days . The balcony railing in the upstairs deck is loose , thank god I didn’t put my full weight on it . The pool was full of sediment , but felt great . The house was beautiful in a good location in the keys , I enjoyed having a good time with my friends . If you guys are charging $730 per night for this place y’all need to put some work Into this place .

The AC went out two days during our 4 night stay. The temperature in the unit was 85 both days, all day. They didn’t communicate about the repairs or moving us to a new unit unless we called and inquired for them. The soap dispensers weren’t filled. There was no ice maker, and when I called asking for ice trays they asked why: they were unaware the unit was without an ice dispenser. The internet was intermittent the last two days, so don’t plan to work much. Also, the hot tub in our unit broke while we were there. The food was good, though, and the food servers and AC repair men were nice.

AC failed and was not repaired even until departure, this happened on our last night up to departure day. The sofa pillows are worn out..needs replacement as well as the dining chairs look dirty. Otherwise view is nice and bedrooms are clean and beds comfortable. Will I go back? NO unless I get at least a partial refund for having no AC with outside temp in the upper 90’s.

Overall, it’s the Florida Keys and it’s Duck Key, it’s a beautiful place to stay. The units are nice and total keys feel. Units are starting to show they need of some TLC. Coats of paint simply are doing it anymore. The wood decks are all showing signs of needing facelift. allot of the wood is showing signs of decay and rot. Some units units have fans and others dont, making it impossible to be outside during our time there. Our unit had water stains to the ceilings down stairs and the bedroom furniture was simply too big for the space and blocked the bathroom door. Keys Caribbean was very attentive and did the best they could. Highly recommend their services.